Means of non-verbal communication
Posted: Tue Jan 28, 2025 4:19 am
Elements of non-verbal communication are gestures, facial expressions, and certain behavioral habits. In business negotiations, when it comes to concluding serious deals, it is very important to follow certain rules of non-verbal behavior. Otherwise, you risk being misunderstood by potential partners, which will ultimately have a negative impact on business.
The ability to smile
Even a simple smile is part of professional business etiquette. It can express friendliness and contempt, be mocking or ingratiating, etc. Often the same smile conveys completely different shades of emotion.
Principles of business speech etiquette
For example, a smile with luxembourg email list the upper row of teeth exposed is considered friendlier than a simple smile with closed lips. It is better not to use such an overly open option for first meetings: it can cause mistrust in the partner. Or there is a smile with both upper and lower teeth exposed. This is more suitable for informal friendly get-togethers, but not for the first acquaintance.
Peculiarities of the view
Looks can also be very different and can act as a serious instrument of influence. A person can express kindness and anger with a look, show hostility or affection, and a host of other shades of feelings. Most often, when meeting, people literally look at each other directly for a second, and then look away. Why exactly this is so, we need to figure out.
This behavior is explained by the fact that a direct look indicates openness and complete trust. But if a person tries to hold such a look longer, it may mean a desire to dominate.
If the interlocutor slightly holds his gaze on the partner at important moments of the conversation or closer to its end, this can be regarded as a manifestation of trust on his part.
The person listening always looks more attentively than the speaker. The one who speaks often looks away, as if thinking over his next words. In general, according to the rules of business etiquette, one should not interrupt a person at such moments, because he has not yet said everything and, looking away, is simply collecting his thoughts.
But when the listener looks away, it can mean something completely different. And if a person does this quite often, then perhaps he is not interested in the topic being discussed (and wants to end the conversation as soon as possible), or he does not agree with the point of view being expressed, or for some reason is irritated, nervous, etc.
The meaning of handshakes
Some time ago, according to the rules of non-verbal business etiquette, it was believed that people could express a special mutual disposition towards each other by shaking hands. Today, this is a mandatory gesture when greeting, saying goodbye, or, for example, when concluding important agreements.
According to the rules, the initiator of a handshake is a person of higher rank or a woman (if she is a participant in the negotiations). The hand is held for literally a second or two, no more. The pressure should be medium, not too weak, but also without excessive force.
The ability to smile
Even a simple smile is part of professional business etiquette. It can express friendliness and contempt, be mocking or ingratiating, etc. Often the same smile conveys completely different shades of emotion.
Principles of business speech etiquette
For example, a smile with luxembourg email list the upper row of teeth exposed is considered friendlier than a simple smile with closed lips. It is better not to use such an overly open option for first meetings: it can cause mistrust in the partner. Or there is a smile with both upper and lower teeth exposed. This is more suitable for informal friendly get-togethers, but not for the first acquaintance.
Peculiarities of the view
Looks can also be very different and can act as a serious instrument of influence. A person can express kindness and anger with a look, show hostility or affection, and a host of other shades of feelings. Most often, when meeting, people literally look at each other directly for a second, and then look away. Why exactly this is so, we need to figure out.
This behavior is explained by the fact that a direct look indicates openness and complete trust. But if a person tries to hold such a look longer, it may mean a desire to dominate.
If the interlocutor slightly holds his gaze on the partner at important moments of the conversation or closer to its end, this can be regarded as a manifestation of trust on his part.
The person listening always looks more attentively than the speaker. The one who speaks often looks away, as if thinking over his next words. In general, according to the rules of business etiquette, one should not interrupt a person at such moments, because he has not yet said everything and, looking away, is simply collecting his thoughts.
But when the listener looks away, it can mean something completely different. And if a person does this quite often, then perhaps he is not interested in the topic being discussed (and wants to end the conversation as soon as possible), or he does not agree with the point of view being expressed, or for some reason is irritated, nervous, etc.
The meaning of handshakes
Some time ago, according to the rules of non-verbal business etiquette, it was believed that people could express a special mutual disposition towards each other by shaking hands. Today, this is a mandatory gesture when greeting, saying goodbye, or, for example, when concluding important agreements.
According to the rules, the initiator of a handshake is a person of higher rank or a woman (if she is a participant in the negotiations). The hand is held for literally a second or two, no more. The pressure should be medium, not too weak, but also without excessive force.