Head of the project working group
Posted: Mon Jan 27, 2025 5:09 am
11.
It is critical that the manager has basic IT competencies, knows the basics of accounting systems and e-commerce projects, and understands how the information exchange process between systems occurs. Since all communication between the company and the developer will go through him, the best person for this task is someone who stands between managers and technical specialists in the company and enjoys their respect. In addition, the manager must understand the company's product range and have a good understanding of customer needs.
12. Pre-project preparation
I advise you to approach the pre-project stage with greece consumer email list all seriousness. At this stage, all the details of the business are clarified, competitors' websites are studied, the team composition and areas of responsibility are prescribed. The goals, KPIs, functional requirements are defined and the development of the project is forecasted. It is necessary that both teams from the customer and the contractor participate in the development of the technical specifications of the project. For us, this stage takes from 20 to 50 percent of the total duration of the entire project.
12. KPI (key performance indicators)
190_8.png
Be sure to formulate KPIs for the project. In our practice, these are usually the following indicators:
percentage of clients (users)
number of managers processing orders
reduction of personnel costs
sales growth
number of new clients
order fulfillment time
average cost of one order
customer satisfaction with the quality and completeness of orders
It is critical that the manager has basic IT competencies, knows the basics of accounting systems and e-commerce projects, and understands how the information exchange process between systems occurs. Since all communication between the company and the developer will go through him, the best person for this task is someone who stands between managers and technical specialists in the company and enjoys their respect. In addition, the manager must understand the company's product range and have a good understanding of customer needs.
12. Pre-project preparation
I advise you to approach the pre-project stage with greece consumer email list all seriousness. At this stage, all the details of the business are clarified, competitors' websites are studied, the team composition and areas of responsibility are prescribed. The goals, KPIs, functional requirements are defined and the development of the project is forecasted. It is necessary that both teams from the customer and the contractor participate in the development of the technical specifications of the project. For us, this stage takes from 20 to 50 percent of the total duration of the entire project.
12. KPI (key performance indicators)
190_8.png
Be sure to formulate KPIs for the project. In our practice, these are usually the following indicators:
percentage of clients (users)
number of managers processing orders
reduction of personnel costs
sales growth
number of new clients
order fulfillment time
average cost of one order
customer satisfaction with the quality and completeness of orders