Customization of VoIP services to the customer's needs
Posted: Sun Dec 22, 2024 9:55 am
In addition to telephone resources, such as unlimited access to conference rooms and videoconferencing, VoIP enables integration with other systems, such as CRM, a business management platform. This tool assists in strategic management, improves risk analysis, issues management reports, among other resources. In customer service, it centralizes and automatically associates customer information and integrates service channels.
ligue.me has a highly available cloud platform and several VoIP plan options, considering the company's existing and necessary resources and how it wants to adapt to digital telephony. The choice of plan is based on the number of extensions and services.
Among the services offered are full monitoring with call recording, even possible germany business mailing list a remote extension, self-service or personalized URA (audible response unit), call control, ensuring that no calls are lost through overflow or diversion to a mobile device, outbound operator Marketplace, and distributed IP PABX extensions, transforming any device with internet into a company extension.
There is no charge for receiving calls, the chosen service can be activated on any number, and apart from the monthly fee, no additional costs are generated. Call rates start at R$0.10/min (GSM route), and through the IP PBX it is possible to add prepaid credits. ligue.me offers a market with several partner operators and different technologies, so that companies can communicate through computers, notebooks, tablets, smartphones, ATAs, PBXs and any SIP equipment.
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Digital telephony has a lot to offer the business environment, and understanding that each case requires a different type of service, ligue.me is committed to strategically analyzing the operation and profile of your company, to offer the most appropriate plan, according to your needs. Talk to one of our representatives. We are ready to assist you and answer all your questions.
ligue.me has a highly available cloud platform and several VoIP plan options, considering the company's existing and necessary resources and how it wants to adapt to digital telephony. The choice of plan is based on the number of extensions and services.
Among the services offered are full monitoring with call recording, even possible germany business mailing list a remote extension, self-service or personalized URA (audible response unit), call control, ensuring that no calls are lost through overflow or diversion to a mobile device, outbound operator Marketplace, and distributed IP PABX extensions, transforming any device with internet into a company extension.
There is no charge for receiving calls, the chosen service can be activated on any number, and apart from the monthly fee, no additional costs are generated. Call rates start at R$0.10/min (GSM route), and through the IP PBX it is possible to add prepaid credits. ligue.me offers a market with several partner operators and different technologies, so that companies can communicate through computers, notebooks, tablets, smartphones, ATAs, PBXs and any SIP equipment.
"Digital telephony has a lot to offer the business environment, and understanding that each case requires a different type of service, ligue.me is committed to strategically analyzing the operation and profile of your company, to offer the most appropriate plan, according to your needs. Talk to one of our representatives. We are ready to assist you and answer all your questions.