Myths about CRM system implementation
Posted: Sun Jan 26, 2025 10:46 am
B2B is not B2C. The myth is based on a misunderstanding of the principles of operation and capabilities of this system. CRM marketing allows B2B companies to:
Manage customer data and store additional relevant information about them centrally.
Forecast and manage sales. CRM systems provide tools for tracking sales stages, managing leads, and forecasting potential sales. This is especially useful for B2B companies with long deal cycles.
Segment your audience and work with them in a targeted manner.
Improve the quality of service and customer satisfa china consumer email list ction. It is better to improve a product or a separate business process based on customer feedback than to deal with negativity online later.
Analyze data
Manage customer data and store additional relevant information about them centrally.
Forecast and manage sales. CRM systems provide tools for tracking sales stages, managing leads, and forecasting potential sales. This is especially useful for B2B companies with long deal cycles.
Segment your audience and work with them in a targeted manner.
Improve the quality of service and customer satisfa china consumer email list ction. It is better to improve a product or a separate business process based on customer feedback than to deal with negativity online later.
Analyze data