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In the meantime, include these informative videos to help them use the product more comprehensively and reduce the overall learning curve. Product support is well known to be one of the key factors for a company or individual to invest in saas . Therefore, you should use it to your advantage, highlighting all of this during the trial period.

the customer with information. Surely, your users would rather bc data taiwan user list receive product information than be kept in the dark. Customer testimonialsif your saas platform is a little more established and you already have a good customer base, you can use testimonials as a marketing strategy. In addition to helping solve your target customer's pain points, these features increase credibility by showing that others have solved their problem by choosing your company.

Obtaining these testimonials is generally simple. Send a mass email to your paying subscribers and ask them to respond with their feedback. In exchange for agreeing to use their feedback to promote your saas platform, they may receive a discount coupon for their next payment or even a month free.Of course, the rules on this vary from one jurisdiction to another; therefore, be sure to follow all correct guidelines and practices in your region.