Business management platform
Posted: Sun Dec 22, 2024 9:21 am
CRM integrates customer service channels, such as chat, call center and emails, into a single platform, and allows access to all customer data, including customer service history, quickly and easily. Before answering the call, the agent has access to the customer's identification and can immediately access the complete registration on the platform, and offer the best experience to the customer.
The business management platform issues surveys and statistical data to assist in strategic planning and business growth. Having access to statistics in an automated manner makes it possible to monitor the progress and evolution of the business efficiently. In this post, we talk in detail about this tool and all the benefits it offers.
It is possible to view in real time which activities the employee is performing, with data and file updates and the progress of the activities being carried out. Management can create collaborative task boards, where the russian phone numbers manager and employees can suggest individual and collective goals, in the short, medium and long term.
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A well-structured communication system is the foundation for a solid foundation in the business market. The way a company communicates internally directly impacts customer service, which in turn is one of the main criteria for evaluating a company in the market.
A simple-to-use interface that allows you to manage permissions and authorizations and request services with an immediate response, a management platform that integrates all customer service channels and information, and the cloud with high availability to save and access files at any time and location, are the determining factors of the IP PABX system that bring autonomy to the business.
Inserting your business into the digital world is essential for survival in the market, and using tools and resources specifically geared towards the needs of the current company, stimulates growth and reinforces the company's positive image for customers.
ligue.me has a high-availability cloud platform, various IP PBX plans , which have a wide range of features, such as CRM, call recording and monitoring, and a team of experts ready to serve your company. Contact one of our representatives and ask your questions.
The business management platform issues surveys and statistical data to assist in strategic planning and business growth. Having access to statistics in an automated manner makes it possible to monitor the progress and evolution of the business efficiently. In this post, we talk in detail about this tool and all the benefits it offers.
It is possible to view in real time which activities the employee is performing, with data and file updates and the progress of the activities being carried out. Management can create collaborative task boards, where the russian phone numbers manager and employees can suggest individual and collective goals, in the short, medium and long term.
"A well-structured communication system is the foundation for a solid foundation in the business market. The way a company communicates internally directly impacts customer service, which in turn is one of the main criteria for evaluating a company in the market.
A simple-to-use interface that allows you to manage permissions and authorizations and request services with an immediate response, a management platform that integrates all customer service channels and information, and the cloud with high availability to save and access files at any time and location, are the determining factors of the IP PABX system that bring autonomy to the business.
Inserting your business into the digital world is essential for survival in the market, and using tools and resources specifically geared towards the needs of the current company, stimulates growth and reinforces the company's positive image for customers.
ligue.me has a high-availability cloud platform, various IP PBX plans , which have a wide range of features, such as CRM, call recording and monitoring, and a team of experts ready to serve your company. Contact one of our representatives and ask your questions.