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Tags allow you to group customers by specific interests

Posted: Thu Jan 23, 2025 5:42 am
by nusaibatara
” This ensures that any member of your team can access information without duplicating responses or losing conversation history. 5. Allows you to send messages automatically You can set up automated messages to greet new customers or respond outside of business hours. If you frequently get questions about business hours, use quick replies to save time. For example, a service business can set up a quick reply that says, “ Hours: Monday – Friday, 9 AM – 6 PM .” 6. Offers a variety of formats WhatsApp Business allows you to send texts, audios, images and videos, which is ideal for marketing campaigns.



For example, an accessories store can send australia phone number list photos of new products or videos of offers, capturing customers' attention in a visual and attractive way. 8. Facilitates segmentation or characteristics. For example, if you have an online store, you can tag customers as “ Interested in new products ” or “ Frequent customers ” and send personalized promotions to each group, increasing the likelihood of conversion. 9. Provides usage statistics WhatsApp Business gives you statistics that allow you to see data on messages sent, received, and read, which helps you understand which strategies are working.



For example, if you have an online academy and you notice that your welcome messages have a high reading rate, you can reinforce that strategy to attract more students. Cases of companies that implemented successful strategies with WhatsApp Business Many companies have chosen to use WhatsApp Business in their marketing and sales strategies , obtaining successful results that confirm how this tool can improve the performance of your business. These are two examples of companies that have implemented it successfully: 1. Midland Realty Midland Realty , a leading real estate agency with over 300 branches in Hong Kong, used WhatsApp Business to offer faster and more personalized service to its customers.