The switch-off of the analog signal is getting closer and closer. Read this article to find out why your company should anticipate and migrate to internet-based telephony.
With the advancement of the internet, new tools for communicating and producing have emerged, causing structural changes in the way we do business. In the area of communication, a true revolution has occurred with the emergence of Voice over Internet Protocol or Voice over IP technology, also known as VoIP.
Analog Telephony
The analog signal is related to the landline telephone, and as the name usa phone number lists suggests, it refers to a device fixed in a specific place, generally connected to a two or four-pin wall socket and uses solid core twisted pair copper wire.
Since its invention in the late 19th century, copper-wire telephone technology has remained largely unchanged. Landline telephones use analog technology, which transfers signals through a series of exchanges (physical switching boxes) that connect two telephones.
Analog connection does not offer the additional features that VoIP service providers can offer, such as call waiting, caller ID, voicemail, and call blocking, the most common features offered by most carriers.
Unfortunately, telephone wiring in landlines can become messy, require a lot of maintenance, and can take up a lot of space.
Digital Telephony
VoIP is an Internet-based business communications solution that allows businesses to make and receive calls. Traditional twisted-pair copper wire is not used in VoIP phones. Instead, phones connect to the Internet through the same broadband connection that is connected to a computer or router.
Since everything is digital and connected through the Internet, VoIP service providers can provide a more comprehensive and useful set of features that help businesses and employees be more efficient and productive in their daily communications.
Internet telephony offers several benefits over traditional telephony, including making corporate communication smarter, more flexible, more convenient and more cost-effective. One of its main advantages is that it works across different devices , including smartphones and desktop phones.
Users can, for example, redirect their workplace extension to their smartphone, allowing complete communication flexibility whether working remotely or in the office.
Check out the advantages of internet-based telephony below.
Cost reduction
Low call prices are a crucial factor in the growing popularity of Internet telephony. Setting up a packet-switched network for IP telephony is much cheaper than setting up a circuit-switched network for the public switched telephone network (PSTN).
VoIP telephony requires only one network. As a result, using only one network instead of two minimizes the number of phone calls made to transfer data and speech, so call costs for customers are kept to a minimum .
Exceptional voice quality
Since its introduction in the 1990s, VoIP telephony has come a long way. VoIP calls should be free of latency and dropouts, as long as the user has a fast and stable internet connection with adequate capacity. In addition, the latest IP phones and headsets are designed to improve sound quality with noise cancellation and enhanced audio compression, eliminating background noise. In this post, we talk about the importance of auxiliary equipment.
"Advanced features
Voice and data are delivered over the same network using Internet telephony, enabling new services such as video calling. Integrations provide additional functionality, allowing companies to streamline all communication and business processes.
VoIP enables the use of various features, such as call waiting, caller ID, voicemail, automatic call transfer, interactive voice response ( IVR ), and call blocking.
In enterprise and consumer technologies, VoIP communication is quickly becoming the new standard, and most companies intend to invest in digital infrastructure and maintain remote work after the COVID-19 pandemic ends .
Scalability and flexibility
Customers don’t need to purchase, install, or manage costly on-premises systems because the best Internet telephony solutions are hosted in the cloud. Plus, telephony services, users, and any other resources can be scaled up or down as needed during the implementation process.
Accessibility and mobility
As long as they have an internet connection, users can access their internet telephony services anywhere and on any device. A dedicated app brings all the features of the cloud telephony system to customers’ smartphones, from voicemail and contact lists to call forwarding and conference calls. This option simplifies the transition to mobile working.
Furthermore, mobility is one of the most significant aspects of Internet telephony, as it gives businesses the ability to make and receive calls from anywhere in the world. To use the services, you will only need an active Internet connection. Since Internet services are available almost everywhere in the 21st century in the forms of Wi-Fi, cellular Internet services, 3G, 4G, and soon 5G, using VoIP is simple.