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There are often cases where something that the creators take for granted is not the same for the users, so if you can collect user feedback directly, it will be easier to find such issues. Social media survey In recent years, there is also a way to collect user feedback using social media. Of course, you can conduct surveys and the like via social media, but it is also a good idea to look for any tweets about your company's website or products.


In particular, tweets posted without any direct contact malaysia telegram phone number list from the user are the real voice of the user, and are valuable data. Define your objectives clearly and conduct qualitative analysis effectively While qualitative analysis is the best way to dig deeper into customer psychology, it is a double-edged sword in that mishandling the data can lead to negative results. Try to use quantitative analysis while also conducting qualitative analysis. At Nile, we can help you improve your website with our consulting capabilities, backed by our extensive experience and data.


We will handle your needs in three major steps. Research and design: Conducting interviews about the current situation, setting KPIs, introducing tools, etc. Analysis: Analyze access and heat maps, observe user behavior, etc. Improvement: Verify the effectiveness of measures, prepare regular reports, and propose ongoing measures. After listening to your situation, we will make improvements to your site in stages. Please feel free to contact us.I don't really understand the definition of a conversion.