How to use WhatsApp Business for your brand or business?
Posted: Wed Jan 22, 2025 5:25 am
How to create an account?
How to use WhatsApp Business for your brand or business
1. Download and open the WhatsApp Business app for iPhone or Android
The first thing you need to do is install the app on your phone by accounting directors email address going to the App Store or Google Play and typing WhatsApp Business into the search engine. The symbol that will appear is the same green square as WhatsApp, but with a capital B in the center.
Once the app is downloaded, the icon will be displayed on your phone's home screen, click on it to open the app.
2. Accept the conditions and terms
They may seem extensive, but review the terms of service offered by WhatsApp Business. Once you agree, click “Accept and continue.”
3. Registration
How to use WhatsApp Business for your brand or business
If you already have a personal WhatsApp account, you can transfer your history and media files to the professional account you are creating, but if you are new to WhatsApp Business then you will need to verify your number in order to create an account.
So, when you open the app and accept the terms, a drop-down list will appear where you must choose the country where you are located and add the code and then add your full phone number in international format.
Once you have entered it, click on “next or done” to receive a 6-digit code via SMS or phone call. Write it in the blank spaces or the app will automatically read the code on the device and write it for you automatically.
After completing this step, you will be presented with an authorization option . By accepting, you authorize access to photos and contacts, so you can add them to the application from your phone's contact book, and you also allow access on your mobile device to videos, photos, files and more.
4. Information and configuration
How to use WhatsApp Business for your brand or business
After verifying your phone number, you will be directed to the setup page where you will need to fill out information such as: business name, category, profile photo to identify your business, business address, description, website, email, hours, social media, and more.
If it doesn't happen automatically, you can go to the WhatsApp Business home screen and tap on the "3 dots that appear as an icon" at the top right. Then go to "Settings" and tap where your company name is displayed, then "Edit", and add the corresponding information before continuing with the advanced configuration.
5. Start a Chat
Once you have filled out the information fields, you can start a chat with your company profile. That is, you can start connecting and communicating with your customers. You just have to click on this icon How to use WhatsApp Business for your brand or business, and then search or select the contact you want to send a message to, by typing in the text field and clicking on this icon:How to use WhatsApp Business for your brand or business
Now that you know how to configure the basics, we'll show you other tools and options that WhatsApp Business offers you.
How to customize WhatsApp Business?
The more information your customers have, the more satisfying their experience will be, the more sales opportunities you will have, and the more your business will grow.
How to create a catalog in WhatsApp Business?
Catalogs help you improve your company's conversion rate and shorten the sales cycle. When potential customers have the data or information they need at hand, conversations can be more contextual about the products or services you are offering, and therefore, it is easier for the customer to make the decision to complete the purchase.
The WhatsApp Business catalog serves as a sort of mobile store, where your customers can view available products without having to leave the app.
It is so functional that it can highlight best-selling products, collections, new products, and more.
Each product or service uploaded to the catalog will have the option to include an image, a description, title, price, code (if applicable) and even a link if you want it to redirect to your website.
How to use WhatsApp Business for your brand or business
1. Download and open the WhatsApp Business app for iPhone or Android
The first thing you need to do is install the app on your phone by accounting directors email address going to the App Store or Google Play and typing WhatsApp Business into the search engine. The symbol that will appear is the same green square as WhatsApp, but with a capital B in the center.
Once the app is downloaded, the icon will be displayed on your phone's home screen, click on it to open the app.
2. Accept the conditions and terms
They may seem extensive, but review the terms of service offered by WhatsApp Business. Once you agree, click “Accept and continue.”
3. Registration
How to use WhatsApp Business for your brand or business
If you already have a personal WhatsApp account, you can transfer your history and media files to the professional account you are creating, but if you are new to WhatsApp Business then you will need to verify your number in order to create an account.
So, when you open the app and accept the terms, a drop-down list will appear where you must choose the country where you are located and add the code and then add your full phone number in international format.
Once you have entered it, click on “next or done” to receive a 6-digit code via SMS or phone call. Write it in the blank spaces or the app will automatically read the code on the device and write it for you automatically.
After completing this step, you will be presented with an authorization option . By accepting, you authorize access to photos and contacts, so you can add them to the application from your phone's contact book, and you also allow access on your mobile device to videos, photos, files and more.
4. Information and configuration
How to use WhatsApp Business for your brand or business
After verifying your phone number, you will be directed to the setup page where you will need to fill out information such as: business name, category, profile photo to identify your business, business address, description, website, email, hours, social media, and more.
If it doesn't happen automatically, you can go to the WhatsApp Business home screen and tap on the "3 dots that appear as an icon" at the top right. Then go to "Settings" and tap where your company name is displayed, then "Edit", and add the corresponding information before continuing with the advanced configuration.
5. Start a Chat
Once you have filled out the information fields, you can start a chat with your company profile. That is, you can start connecting and communicating with your customers. You just have to click on this icon How to use WhatsApp Business for your brand or business, and then search or select the contact you want to send a message to, by typing in the text field and clicking on this icon:How to use WhatsApp Business for your brand or business
Now that you know how to configure the basics, we'll show you other tools and options that WhatsApp Business offers you.
How to customize WhatsApp Business?
The more information your customers have, the more satisfying their experience will be, the more sales opportunities you will have, and the more your business will grow.
How to create a catalog in WhatsApp Business?
Catalogs help you improve your company's conversion rate and shorten the sales cycle. When potential customers have the data or information they need at hand, conversations can be more contextual about the products or services you are offering, and therefore, it is easier for the customer to make the decision to complete the purchase.
The WhatsApp Business catalog serves as a sort of mobile store, where your customers can view available products without having to leave the app.
It is so functional that it can highlight best-selling products, collections, new products, and more.
Each product or service uploaded to the catalog will have the option to include an image, a description, title, price, code (if applicable) and even a link if you want it to redirect to your website.