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Why is UX design so important?

Posted: Wed Jan 22, 2025 3:51 am
by tongfkymm44
There are many reasons why UX design is important, but to confirm this statement, here are 4 more reasons why UX design is important for your business:

1. Increase income
One company that invests a lot of money in UX is Amazon . Amazon’s UX is unique and really awesome. Okay, we know that’s not the only reason why it’s so successful, but it definitely helps a lot.

Amazon's UX has a huge impact on business success . The latest data we have on business seekers email database Amazon tells us that the conversion rate is 7% , about 5 times higher than the average. That is, 7 out of every 100 people who enter Amazon end up buying something.

How has this been achieved? By allowing customers to easily find and purchase . This simple style allows almost anyone to easily find what they want and purchase with just a few clicks.

Conversions are simply when a user reaches a goal or destination point on a website, in the case of Amazon, the conversion point is a sale.

amazon user experience

2. Retain customers
Customers are something most of us want to keep and UX design is a great way to improve the number of customers you retain.

If a customer comes to your site and has an easy and personalized experience, they are more likely to buy from you again . So make sure to periodically review your website, because if you are able to improve processes or provide enough information to your visitors, you will improve this retention.

3. More efficient clients
A better user experience can enable customers to be more efficient.

By offering a good design, users are less likely to ask questions and queries . This saves your company time and money by not having to deal with so many technical queries and questions.

4. Greater engagement

Users of your website, ecommerce or platform will be more engaged if a design is attractive and easy to use as it encourages users to interact more.

This increased interaction helps build brand awareness and can lead to increased sales and leads.

Summarizing the importance of improving the user experience of your website
Let's summarize what we have discussed in this post.

User experience is an essential part of today’s design . Effective design can be found in many different places and the benefits are huge.

We’ve also seen some great design examples and why they’re successful . So… get out there and start analyzing your user experience, run some tests, and try to understand how users use your designs.

We hope these tips will inspire you to upgrade your website and deliver the best user experience. If you need help or more information about website user experience, please get in touch. You can find all our information below.