Types of Chatbots: #2 AI Chatbot

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The best part? Drag-and-drop chatbot builders , you can easily create and experiment with chatbots to build one that meets your business needs. Whether you're a small business or a large corporation, rule-based chatbots are an effective and versatile tool that has a significant impact on chatbot marketing.

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The hype around AI chatbots is huge, but why? Because they canadian cto cio email database can hold human-like conversations with customers.

While there are different types of chatbots, all of them essentially remove the barriers of the virtual world of business and act as a bridge between people. AI chatbots are specifically created to answer customer queries conversationally using natural language processing (NLP).

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Types of chatbot: AI chatbot
Chatbot Types: AI Chatbot
This allows AI chatbots to answer questions they are not trained to answer. Customers can even have conversations with such chatbots using their voice as the intent and the chatbot will be able to help them.

For example, AI chatbots can be used to assist a customer in the purchasing process by recommending products, helping them search, comparing product prices, and ultimately paying for them. You can have a payment gateway integration within the chatbot, such as Stripe so that customers can make that payment. This way, you ensure that customers receive instant and friendly assistance from the chatbot without having to leave the chat window.

However, you need to be careful because if used in the wrong context, AI chatbots can be real spoilsports and hurt rather than help. This can decrease your productivity and wreak havoc on the sales process. So it is necessary to distinguish AI chatbot use cases from rule-based ones before making any decisions on your chatbot marketing strategy.

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Types of chatbots: #3 Full-page chatbot
Most types of chatbots you have encountered are situated in a corner of the website and only appear when you interact with them. This is mainly because chatbot marketing is designed to grab the customer's attention when they land on the website, without obstructing the website's content.

One of the most interesting types of chatbots that are trending today is the full-page chatbot . They help customers have an immersive visual experience by taking up the entire web page. These types of chatbots are usually set up as redirects so that customers can have a personalized experience.

For example, if you are in the real estate business, you can help customers take a virtual tour of the property within the full-page chatbot.