Conversational marketing tools can do something that salespeople can’t: follow up and build long-lasting interactions with customers after they leave the store. You may have noticed that more and more online stores are asking visitors to interact with the business on social media. This is the modern version of "join the mailing list". After establishing connections with customers through social media, brands can regularly send notifications about promotions and new product launches directly through private messages.
One of the key features of BotBonnie is the ability to deploy conversational marketing tools across multiple channels, including websites, LINE official accounts, Facebook Messenger, Instagram and WhatsApp. Therefore, when brand owners adopt BotBonnie solutions, they can continue to maintain and operate relationships with website visitors through any of the above social media platforms or instant messaging software. In this way, the website becomes the starting point of the customer relationship, and even if the visitors do not make a purchase when they first visit, maintaining a two-way relationship through social media will attract them to return to the mall to shop and become your customers.
AI will play a key role in the future of retail
AI's Star Role in the Future of Retail bahamas phone number data Blog_Listing
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Written by: Sun Min and Dr. Lin Shoude
As consumers, we are facing a new change in consumption patterns. Affected by the COVID-19 epidemic for more than two years, online shopping has developed by leaps and bounds. As home quarantine and other epidemic-related restrictions are gradually relaxed around the world, physical stores have gradually returned to the market and resumed normal operations.
Rather than saying that we are facing a choice at the intersection of online shopping and physical consumption, it is better to say that we are experiencing a critical moment in the development of the retail industry - brand owners can seize the opportunity to combine online and physical shopping experiences to make consumers' shopping experience more comprehensive. Go up one floor.