An arrogant and defiant person who likes to interrupt and always expresses a negative opinion. This behavior leads to conflicts, but it is to his advantage that you lower your guard and accept the other side's terms.
Act calmly, do not fall for such tricks and do not show reciprocal aggression. Try to shift your attention to the other participants in the negotiations, and if for some reason this is impossible, answer the "troublemaker's" questions based on statistics that are difficult to refute.
Optimizer
A calm and focused person who analyzes the opinions of both sides. As a mediator, he can help break the deadlock and point out inaccuracies in the position of one of the parties.
Try to support the optimizer, and also listen to him, as he is able to stimulate the parties to reach an agreement.
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3 Styles of Business Negotiations
Your role in business negotiations depends on the situation and the interaction style you and your interlocutors choose. Here are the most common ones:
Authoritarian style
In such a situation, one student database of the parties to the negotiations, usually occupying a higher hierarchical position, clearly demonstrates its superiority and strictly sets its demands. This style is more suitable for law enforcement agencies. Authoritarianism is often demonstrated by managers at different levels of power, leaders in relations with subordinates. However, experience shows that this style in business negotiations is in most cases inappropriate and can be used only in certain situations, when there are:
threats to society or third parties caused by disagreement with an authoritarian opinion;
the need to punish the offending employee (reprimand, warning, fine, etc.).
Democratic style
With this approach, the discussion is on equal terms, the position of each negotiating partner is taken into account and listened to, opponents take into account mutual interests and strive for a single solution. The democratic style is acceptable if all members of communication are ready to follow its rules, accordingly, it is more common among intellectuals.
Democratic style in negotiations