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At the same time, the func

Posted: Sun Jan 12, 2025 5:35 am
by Maksudasm
nal manager, as an expert in the field of competencies, is responsible for developing the employee’s qualifications and monitoring the quality of the performance of his professional duties.

The administrative and functional managers must reach an agreement regarding the allocation of time for the functional training of employees. The administrative manager is responsible for the existence of such an agreement, while the functional manager is responsible for the effective use of the allocated time and the results of training the staff in accordance with their job responsibilities, including their professional development.

Detailed identification of administrative and functional managers is mandatory for the positions of store cashier or sales clerk.

cashier-seller or simply cashier in a store;

the person in charge at the store warehouse or the employee responsible for shipping;

an employee who provides customer service in a store or who is involved in product quality control;

personnel to ensure security in the retail space.

Don't forget the important vietnam phone data connection between marketers, store managers, and sales consultants in store operations. Marketers, although not managers, play a key role in organizing the company's marketing activities.

Store salespeople must be the eyes, ears, and tongue of the marketer to ensure that valuable business opportunities are not missed. If the marketer does not act as a functional manager for store salespeople, this can negatively impact the development of the organization.

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Problems of mono-companies
Monofirm teams most often work in a single space: a common office, building, etc. The main advantage of such a structure is the ability of each employee to have both an administrative and functional manager in the person of one person. He is also the head of this department.

The positive aspects are obvious - there is no need to resolve issues related to the distribution of employees' working time for interaction with functional managers located in other territories.

Among the disadvantages, one can highlight the insufficient knowledge of managers about the possibility of using a functional hierarchy. The accumulated experience of managing monopoly enterprises rarely suggests the advisability of introducing functional links.

Problems of mono-companies

Source: shutterstock.com

You may be surprised to hear your lawyer suggest responsibility for training managers on contracts. What if your company's chief accountant takes on the role of trainer for sales staff? Can a marketer be responsible for training managers on product knowledge? Do sales and store employees really need to be involved in the company's marketing efforts?

The legalization of the functional manager position will provide an opportunity to introduce a new position of internal consultant for specialists from all departments of the company.