Have music playing in the salon. It could be your favorite radio, a playlist from YouTube or Spotify. The more unique the music you play, the better.
Keep the Wi-Fi password clearly written somewhere. Or always have it handy in case a client asks for the password. The password itself can be creative, for example something like "loveourjob123".
If a client in your chair is following Instagram, Facebook or YouTube, recommend some good content to her. It could be a hairstyle tutorial that would suit her or a video that covers hair care, makeup techniques, etc. There is a lot of quality content on the internet today. For example, you can recommend YouTubers who are dedicated to the beauty industry .
Instagram Jana Hrmová
4. Be more personal
It is important that the client does not feel “on the line”. Clients will leave you a tip when they feel they have been well taken care of. If you treat them like just another customer, they will treat you like just another stylist.
Always greet the client by their first name, and don't be afraid to bring up any topics you discussed last time. If it's your first time with the client, take an interest in them.
After the client leaves, take two minutes to jot down notes. These could be the client's requests, hair concerns, or topics you discussed. Be sure to always write down any tips the client left you.
Was she here last time for a wedding hairstyle? Ask how she buy phone number list enjoyed the wedding. Is her birthday coming up? Ask her how she's planning to get her hair or nails done and suggest what would be appropriate.
Give your clients a sense of uniqueness and you'll see that they'll be happy to leave you an extra euro .
You can also find more advice in the article Tips on how to impress clients with body language .
Offer small gifts to clients
5. Offer small gifts
At Cornell University, Michael Lynn published a research paper that examined 14 studies on customer behavior regarding tipping. They found that offering a customer a small gift significantly increases your chances of them voluntarily paying you more.
You can offer samples of products that you consider suitable for the client (remember to be personal).
Do a little calculation. 250 grams of Popradska coffee costs €3.89. You can offer about 100 servings from one package. That's €0.04 per coffee. Spending 4 cents per client is worth the few euros he'll happily leave you with extra.
If you want to take the previous point a step further, offer alcoholic beverages. Whether it's a glass of Prosecco or wine, make sure you check with the state liquor control for the consumption of alcoholic beverages in your establishment.