Patron response has been sparse
Posted: Thu Jul 10, 2025 4:13 am
Lisa Radha Weaver, Director of Collections and Program Development, Hamilton Public Library: During this unprecedented time, Hamilton Public Library (HPL) staff is available by phone, email and online chat. Our website (hpl.ca) also offers 24/7 access to online programs and resources. While our branches are closed, HPL continues to connect customers with our Digital Collections including the National Emergency Library (NEL). Staff is also calling all customers aged 75+, 3D printing masks and sewing protective face coverings, offering online programs and discussion forums for all ages, launching our Hamilton Reads and Summer Reading programs early and donating our book sale collections to clients at our partner food banks.
Chris Freeland: Are your staff or patrons whatsapp lead using the National Emergency Library while your libraries are closed? If so, what response are you getting?
The Internet Archive provides another arrow in our quiver. Without additional cost, we can provide another source of eBooks that helps us match the depth and breadth of print books sitting idle on our shelves.
But at least one person has commented with joy upon finding books from his childhood that he had not seen in years, that are otherwise completely unavailable in digital form, and that could be read only by ordering tattered copies from online bookstores. We are not using it to supplant our licensed content but to add richness that we otherwise could not. In a time when we cannot circulate our physical collection, when many are staying in place for their own health, when many are now unemployed, and when an economic recession might restrict people’s buying power and create ever greater reliance upon libraries, a source of information and reading delight is welcome to us and our patrons.
Chris Freeland: Are your staff or patrons whatsapp lead using the National Emergency Library while your libraries are closed? If so, what response are you getting?
The Internet Archive provides another arrow in our quiver. Without additional cost, we can provide another source of eBooks that helps us match the depth and breadth of print books sitting idle on our shelves.
But at least one person has commented with joy upon finding books from his childhood that he had not seen in years, that are otherwise completely unavailable in digital form, and that could be read only by ordering tattered copies from online bookstores. We are not using it to supplant our licensed content but to add richness that we otherwise could not. In a time when we cannot circulate our physical collection, when many are staying in place for their own health, when many are now unemployed, and when an economic recession might restrict people’s buying power and create ever greater reliance upon libraries, a source of information and reading delight is welcome to us and our patrons.