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Call handling scenarios are a good opportunity to optimize the company's work

Posted: Thu Dec 26, 2024 3:48 am
by ashammi258
Advantages of the “Call Processing Scenario” in the virtual PBX toolkit :

1. Setting up incoming calls according to the employees' work schedule. This is an ideal option for companies with offices in different cities or a team of operators working in shifts.


2. Distribution of calls by groups. This option allows you indonesia phone numbers to set up forwarding of an incoming call to a specific department or group of specialists. The call will be transferred to several phones at once, which will significantly increase the client's chances of being heard and making a purchase.

3. Create a blacklist of calls. In this case, all calls added to such a list (for example, non-targeted) will be rejected. Thus, junk calls will not distort the conversion, and the company will be able to concentrate on calls from its potential clients.

By connecting call processing scenarios in the UIS service, a company can set up the efficient work of its departments and not worry about “missing” or losing clients.

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