Hello! My name is Alena, your assistant from the sushi bar "...". Take advantage of a unique opportunity: today, the "Philadelphia" that you love so much is offered at a 70% discount. Ready to place an order right now?
Options:
A. Yes – I’ll connect you to a specialist.
B. No – We suggest you place your order later. Perhaps in the evening?
Options:
A. Yes – Please indicate a convenient time for you to call back.
B. No – Thank you! Have a nice day.
Hello! My name is Nikita and I costa rica email list represent the intelligent network system "...". Not long ago you bought a smartphone in our store. Can I ask you a few questions, if it is not difficult for you?
Options:
A. Yes – The robot asks about the quality of a service or product, expecting to receive an affirmative or negative answer.
V. No – Thank you, can I call you back after lunch?
Options:
A. Yes – Have a wonderful day, thank you!
B. No – Thank you for choosing us. Have a nice day!
Hello! Very soon, in 30 minutes, we will start our webinar dedicated to the features of SEO promotion. Have you forgotten that you registered for it through a special page? We will be glad to see you among the participants today!
Options:
A. If you're in, great! Check your email for access to the online meeting. I'm waiting for you online!
B. Can't make it? What a pity you won't be able to join us. I'll email you a link to the recording of the event, which will be available throughout the day. Have a great evening!
Welcome! Your appointment is scheduled for nine o'clock in the morning at 55 Knyazheskaya Street, in the medical center "...". Please confirm your visit. Will you be able to come?
Options:
A. Yes - Excellent, the doctor is expecting you at the appointed time. We will be glad to see you!
B. No – Inconvenient? Shall we suggest postponing to a more suitable time?
Hello! This is artificial intelligence Anna, I am writing on behalf of the beauty salon "...". Your appointment with specialist Alena is scheduled for 13:00. We are expecting you at 33 Nikitinskaya Street. To cancel your appointment, please select "1". If you are confirming your visit, select "2".
When offering a choice, the robot should voice the action the user has taken, emphasizing the possibility of error. If the customer pressed "1", the robot could say: "The choice was made at "1", your visit is cancelled. We look forward to seeing you next time and wish you a good day!"
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Stages of conducting mass calls
Set objectives and identify the target group for telephone calls.
What is your goal when making phone calls? Consider who will be the recipient of your message and what kind of information will be most attractive and valuable to them. The options for using this approach are varied: from informing current customers about the latest offers, promotions and new products to attracting new customers by inviting them to various events.
Create a list of phone numbers for subsequent phone calls.
Having an updated and filtered customer database is key. It should accurately reflect the needs of your target group. It is possible to detail this information: location, age, gender, hobbies and other characteristics, which allows you to interact with your audience more effectively.
Stages of conducting mass calls