Cisco Systems , founded by scientists Leonard Bosak and Sandra Lerner , values corporate social responsibility , dedicating much time to promoting a healthy organizational culture in the workplace. But what does this have to do with assertive communication ?
This successful company, as well as Apple , Coca-Cola , Disney , Nike , among others, understood the importance of keeping a company growing day after day through excellent communication .
For them, the secret is not just in the profitability of the operation , but also in relationship management through assertive communication in the work environment.
For this reason, in this article you will better understand the concept of assertiveness when we refer to the act of communicating, what the namibia number dataset of this practice are and other information that will be important for your training on the subject. Keep reading!
To begin with, what is assertive communication?
Assertive communication is the ability to express your feelings , thoughts and points of view in an objective and easy-to-understand manner . All this without being aggressive or arrogant and without leaving aside the emotions of the listener.
Assertive communication greatly benefits corporations when it comes to resolving conflicts and motivating teams and employees.
Furthermore, we can define it as a way of communicating in which messages are delivered in a transparent , secure way and based on mutual respect .
Therefore, the goal is that in the end there is no room for noise in communication and, much less, for conflicts, since negative behaviors are the worst way to direct any type of relationship, whether personal or professional.
Assertive communication: the secret of large companies
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