Nowadays, corporate applications play a fundamental role in the functioning and development of organizations. They are essential tools that allow companies to remain competitive in their market.
These computer and technological programs offer solutions that range from the automation of internal tasks to providing good customer service.
Business productivity is an area that has gained prominence and relevance in the corporate world. In fact, the business software market is expected to grow by 12.6% until 2026.
Keep reading to find out more about 越南电话号码 administrative software for companies and the main software that cannot be missing from your organization.
What are the softwares of a company?
Whether you're a small or large business, enterprise software offers features for all key areas of a business:
project management;
accounting;
human resources;
customer service;
marketing;
sales.
By adopting software specific to each need, companies can increase their productivity, reduce errors and make better decisions.
Below we show you which are the most used software for companies and which provide the best results.
Customer Relationship Management (CRM) Software
This type of business software helps companies organize and manage their customer information , allowing them to track interactions, offer personalized service, and improve user experiences.
It is a particularly useful platform for sales and marketing sectors , as it records information such as contact details, purchase history and consumer habits.
Discover the 11 benefits of a sales CRM.
Marketing CRM
The implementation of marketing automation strategies has generated an 80% increase in the generation of potential clients for companies .
This software for businesses helps them manage marketing campaigns, create personalized emails, track results and improve the effectiveness of their outreach strategies.
You may also be interested in: The four most important ways software impacts customer experience.
Customer Service Software
Different from CRM software, customer service software focuses on managing and resolving customer queries and issues. It provides functionalities such as ticket tracking, case management, and communicating with customers through various channels.
Read more at: How to Implement a Top-Notch Customer Service Solution.
Collaboration and communication software
These softwares facilitate effective communication , information exchange and collaboration between team members, regardless of their geographical location.
Collaboration software allows teams to work together, share files, hold video conferences, hold real-time conversations, and manage projects collaboratively. Slack, Trello, and Asana are widely used in the market.
Enterprise Resource Planning (ERP)