Team members go because of the detrimental effect they were having on the culture.
A Harvard Business School study of 60,000+ employees found that keeping toxic workers within the workplace significantly decreases the productivity and profitability of entire teams with:
80% of employees reporting lost work time gambling data austria due to worry of offending the toxic employee’s rudeness
66% of employees reporting decreased performance
38% of employees reporting an intentional decrease in their quality of work
12% of employees leaving their jobs due to uncivil treatment.
Additionally, researchers found that one top performer who works in line with company values drives more than $5,300 in cost savings, whereas, avoiding a toxic hire or firing a toxic employee drives $12,500 in cost savings.
This means leaders would be well-served to bake not only skill but culture-centric evaluation criteria into their recruiting process. For example, if empathy and emotional intelligence are part of your core values, consider asking candidates interview questions that help assess their degree of alignment (here are some of my favorites).
The Role of Accelerated Mobile Pages (AMP) in Lead Speed Optimization
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