My advice: Treat your hiring and operations like a product. You’ll need to iterate to figure out what works through trial and error. It’s important to start today with imperfect versions so that you’ll have it figured out three years from now. By that time, the stakes will probably be much higher anyway.
Once you’ve made peace with the idea of letting others in the door, you need to find the right people for the job.
Hire People that Can Operate in Chaos
Developing an effective hiring and onboarding process is an investment in your future business, but it can feel like a thankless chore at first—especially if you rush through or half-ass it.
Plus, it’s time-consuming to recruit, hire, and onboard! As a founder, you probably have a low tolerance for tasks that aren’t directly generating revenue right now.
Here’s a cheat code I learned in my early days chile telegram data bootstrapping Close:
You need to hire the right personalities—people who are okay with imperfect systems.
People who get excited about your imperfect early-stage or solopreneur system can bring order to it. They can pressure test your operations and sniff out inefficiencies, replacing them with better ways of doing things.
Look for people who are flexible, creative, and hungry for a challenge. They’re the kind of people who can work on a 5,000-piece puzzle without getting frustrated and flipping the table over.
In other words: You can get out of their way and trust them to get shit done.
It might sound counterintuitive at first. After all, if you don’t have a ton of experience with operations, shouldn’t you hire someone with a long history of doing it? In my experience, not necessarily.
Hire the people who can operate in chaos
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