Top 10 Pipedrive Apps and Integrations to Use in 2024

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The CRM Tools landscape continues to evolve, with numerous integrations that enhance the function and effectiveness of platforms like Pipedrive. Let’s dive into the top 10 Pipedrive integrations or alternatives that stand out for their innovative features and substantial impact on business workflows.

1. Talkdesk
Talkdesk Work Environment

talkdesk Workspace_ via G2 Talkdesk is a cloud-based call center solution ideal for businesses looking to improve customer support through Pipedrive. It integrates seamlessly with Pipedrive, elevating customer interaction management with its advanced features.

Best Talkdesk Features
Omnichannel support: Offers seamless compatibility with multiple communication channels, including media directors email list voice, SMS, and social media
Advanced Call Center Features: Features like call recording, real-time reporting, and analytics enhance customer support
CRM Integration: Integrates directly with Pipedrive, ensuring syncing and access to existing data
AI-Powered Insights: Provides AI-powered insights to improve decision making and customer interaction analysis
Limitations of customer service
Some comments suggest that the initial setup can be complex for new users.
Voice Desk Pricing
CX Cloud Essentials: $75/user/month
CX Cloud Elevate: $95/user/month
CX Cloud Elite : Custom Pricing
Ratings and reviews
G2: 4.4/5 (2181 reviews)
Capterra: 4.6/5 (721 reviews)
2. PandaDoc
Custom Themes in PandaDoc

Custom Themes in PandaDoc_ via G2 PandaDoc has streamlined document workflow by integrating with Pipedrive, offering an efficient solution for creating, managing and tracking documents directly within the CRM platform.

PandaDoc's Best Features
Streamlined document workflow: Makes it easy to create, send, and track documents without leaving Pipedrive
E-Signature Capability: Provides legally binding e-signature functionality, improving the speed and efficiency of document approvals
Template Library : Access multiple customizable templates for various business needs.
Real-time notifications: Keeps you informed of the status of documents, including when they are opened, viewed or signed