Knowing what our customers think of us, what they think of our products or services, is extremely important when talking about customer satisfaction . But how do we get the best feedback from our users? Do we make a phone call or send a survey? We know that customer satisfaction is a measure of how products meet or exceed customer expectations.
With a newsletter sending platform you can create effective forms canadian biotechnology email list that allow you to work on customer satisfaction. You don't need to be an HTML expert to get started, just a little time and a desire to communicate with your customers. To start creating forms and including them in your newsletter, we recommend that you have all the customer's data: Name (make sure it is spelled correctly), title, addresses, etc. Before looking at how to create effective forms, it is important to know how and why to send a newsletter. Let's get started!
A newsletter is an electronic bulletin that is sent periodically to clients who have spontaneously subscribed to it. There are two parties: on one side is the brand and on the other side are the readers. It is the latter who expect to receive quality information, information that really “matters”.
To design a newsletter, you can download templates from your email marketing application and start creating impactful newsletters . However, if design is your thing, you can also use your own templates. Before sending a newsletter , you must have a list of contacts. This list must be of quality and your own, only then can you be sure that you are really speaking to your target audience.
Regarding the content, we have already mentioned that it must contain information relevant to the target audience. This way we can ensure that the newsletter fulfills its purpose, which is to communicate. The subject and content must be creative if we want to generate conversions and more sales. The subject must be short, specific and attractive enough to encourage opening.
Once your newsletter is ready, you can include a form or questionnaire. We will tell you how to do it later. After sending your newsletter, we recommend that you measure its impact. Only then will you know if your newsletter met its objectives or if we were unable to truly reach our reader. With your application statistics you can find out: Open clicks, times, devices used to open the email, etc. Now that you know how to design a newsletter and how to send it, it is time to start looking at how to make super-attractive questionnaires and forms.
How to design and send a survey with FormBuilder?
FormBuilder is one of the extensions that Mailify has . This extension is free to use and you can find it within the newsletter sending application itself. With it, you have the possibility to create subscription forms, questionnaires and landing pages for your contact list quickly and conveniently . This will allow you to get to know your customers much better. In addition, you will be able to find out the “insights” that will help you improve your products and have a better after-sales service.