To create internal communications in an organization, various tools are used:
Corporate portal
A corporate Internet portal is a single information space where each employee can find the necessary work information, download the necessary documentation form, and get an answer to a question of interest. When developing a portal, its structure should be carefully considered and the following sections should be included:
Chats and groups for overseas chinese in usa data communication between company employees on a wide range of issues, discussion of work tasks and projects, and search for necessary contacts.
A feedback form that will allow employees to express their opinions about the company's activities, make rationalization proposals, and share their experiences.
Knowledge bases and libraries that systematize all the information necessary for work, reliable data on the company's products and services, and training materials for employees.
A corporate portal can be created based on popular and convenient services: Bitrix24, Slack, Discord, Notion.
Messengers, social networks, video conferences
Using multiple internal communication channels provides additional opportunities and allows each employee to perceive information in the most convenient way for them. But when planning to use another channel, you should remember that it will have to be regularly filled with content.
If there is no Internet portal, you can create an account in a popular social network or messenger Telegram, where all news, information articles, interviews with department heads and specialists will be published. Also, groups in Telegram and WhatsApp can be used to discuss work projects, quickly resolve issues, and share experience. This approach will reduce the number of general meetings and save time.
Often video conferences, online meetings, web meetings are used as additional channels for communication with colleagues from other organizations, cities, regions and even countries.
Newsletters
A newsletter is another internal communication tool that helps quickly disseminate the necessary information among the company's employees.
Despite the fact that this method of informing increases the efficiency of collective work and strengthens teamwork, it should not be abused, so as not to distract people from the work process once again and not to overload them with information. If a person receives long texts every day, he will quickly lose interest in any messages.
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Polls
Well-organized surveys allow you to get feedback, understand the point of view of each specialist, get fresh ideas for improving the company's work and increasing the quality of products. It is recommended to use IT technologies and special services to conduct surveys.
For example, when studying job satisfaction, a questionnaire containing 59 questions for office workers and a shortened version for other employees is used. The results allow identifying existing problems in key areas: relationships in the team, salary level, availability of opportunities for career growth, manager's expertise and assessment of his leadership qualities, etc.
Employee surveys
Source: shutterstock.com
All questionnaires should be anonymous, so that people can express their opinions without fear. The data obtained must be thoroughly analyzed, as the efficiency of business development depends on it. If employees see positive changes, understand that their opinions are listened to, their motivation and productivity increase.