Furthermore, store staff can use LINE

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Although it has just been introduced for a short period of time, the team is satisfied with the results of order conversion and is confident that the brand will develop more automated marketing journeys in the future.


Through LINE's automated marketing journey design, you can effectively turn friends into customers and quickly generate new orders.
Make good use of channels to integrate OMO functions and game modules to become a powerful promoter of online and offline mutual assistance in business growth.
DIANA makes effective use of its channel advantages throughout Taiwan and uses Omnichat's OMO conversational sales system to communicate with customers with both breadth and depth. It sends group store/counter hong kong email list activity information to customers at each counter every week to maintain the connection between each branch and customers; to conduct one-on-one business communications with customers at designated branches, saving unnecessary customer maintenance costs and time.

It also communicates effective marketing messages for customer groups with different attributes, such as new customers, regular customers, and lost customers, allowing counter staff to directly retrieve customers' shoes for sale, effectively helping performance growth.

In addition, DIANA makes good use of Omnichat's game modules to update LINE's interactive mini-games every month. Through games, it creates more interesting interactions between counters and customers. On the one hand, it actually attracts customers to drive revenue, and on the other hand, it creates more interesting interactions between counters and customers. LINE friends can be effectively obtained through game interaction, creating a binding rate of DIANA LINE friends of up to 70%! Repeatedly activate friend tagging for remarketing and become a powerful promoter of mutual assistance online and offline.