Work With Reliable Carriers Who Respect Delivery Times And Instructions. Our Ecommerce Shipping Roundup Shows That % Of Consumers Surveyed Always Return A Product When They’re Unhappy With It, While % Do So Occasionally. That Means In Customers Never Return An Order, Even If It Doesn’t Meet Their Expectations. But You’d Be Wrong To Celebrate, Because An Unhappy Customer Who Has Given Up On Returning Their Products Is Unlikely To Reorder From Your Store. So It’s In Your Best Interest To Make Returns Easy To Build Customer Loyalty.
Want More Tips On Reducing The Cost Of Returns? Read china phone number library Our Article On The Subject. Tips Give Your Customers Control Returns Management Is A Time-consuming Process For Ecommerce Businesses. So Let Your Customers Take Control To Save Time And Resources. With A Self-service Returns Portal, You Can Put Your Returns On Autopilot. Enable The Return Methods You Want, Apply Return Fees Or Create Smart Return Rules To Automate The Process. Your Customers Will Then Be Able To Create Their Own Returns And Choose The Return Method That Suits Them Among Those You Have Enabled.
This Approach Is Very Effective, As % Of European Consumers Have Preferences When It Comes To Returns: Some Are Very Fond Of Relay Points (This Is The Case For The French), While Others Prefer Home Pickup. The Return Label Is Then Generated Automatically; All They Have To Do Is Stick It On And Ship The Package. Returns Portal Also, Don’t Hesitate To Extend The Return Period. First, Your Customers Will Be More Likely To Become Attached To The Product And Keep It.