Dispute Resolution: While not always a "customer service" interaction in the traditional sense, understanding how Angi handles lead disputes (e.g., if a lead is invalid) is crucial. Research their policies on disputing lead charges. This is often handled through your online pro account rather than directly via phone. Angi's Q1 2025 reports mention a shift to "homeowner choice" for connections, which could impact the nature of disputes.
FCC One-to-One Consent croatia mobile database Ruling (Effective Jan 27, 2025): This is critical. If you're using lead generation services, ensure both you and your lead providers (like Angi) are compliant. The ruling requires explicit, individual permission for one specific business to contact a consumer. While this primarily impacts how lead generators collect consent, it affects the quality and legality of leads you receive. If you have concerns about the consent obtained for leads, address this with Angi.
Some integrations or higher-tier memberships may offer access to a dedicated Angi account manager. These individuals can provide more personalized guidance and help optimize your profile for better lead flow. If you have one, utilize them for strategic advice.
Patience and Persistence:
Like any large service, there might be wait times. Be prepared to wait and be polite and persistent in your communication.
Leverage Dedicated Account Managers (if available):
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nusaibatara
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