Marketing News: Nokia 3310, tips for a good conversation and #AmoSM2017

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jrine01
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Joined: Mon Dec 23, 2024 3:30 am

Marketing News: Nokia 3310, tips for a good conversation and #AmoSM2017

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10 tips for having a good conversation : after reading these tips you will realize how many mistakes we make in our communication. By following one of the 10 tips you will surely improve a lot.

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Online course at PlanetaHipermedia : Data-driven digital strategy
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­ The classic Nokia 3310 is back, and will be sold for 59 euros
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Friday VideosUse open and generic questions
The more open-ended the question, the more you'll make them think and the more interesting their answer will be. If you're specific, you'll end up guiding the answer. Asking "Were indonesia number you scared yesterday?" is not the same as asking "How did you feel?" With the first question, the answer will be limited to fear, and will leave aside other feelings they may have experienced.
Let the conversation flow
For a conversation to take on a life of its own, it is important that it flows, that it is a continuous 'give and take' in which ideas come by themselves. If you insist on recovering that piece of information, that anecdote that you had in mind, you stop listening and also when you let it go, you are going to hinder the conversation . If it made sense 1 minute ago, it most likely won't make as much sense now. Let go of that 'phrase'. The opportunity will come again, or not. It doesn't matter.

If you don't know something, admit it.
You don't have to know everything. You don't have to be the expert (see point 2) on every topic. Although in Spain it is a national sport (before football) to give an opinion on everything, we can often avoid it.

Don't compare their experiences with yours
Sometimes it may seem like empathy, but we are actually trying to divert the conversation. We are trying to take back control. If they are telling us something, it is so that we can listen to them. Not so that we can compare their suffering/success to our own. We will never experience things the same way as the other person.

Don't repeat yourself
When we have a clear argument, we tend to repeat it n times. In the same way or with different approaches, but with the sole objective of making our point clear again and again. Saying it once is enough. If you doubt whether the other person has understood it, it is better to ask them: have you understood my point of view? What do you think,…?

Omit the details
Directly related to point 2. The other party has not come to learn statistics, historical data or, on the contrary, unimportant details that add nothing to the conversation. They have come to see you. Besides, people don't care too much about details.
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