Recent Data Set

7 Examples of Triggers for Communications and Customer Service
06.03.2024 ⏱ 13 minutes
How to Automate Business Processes: Experience of Gulliver, Poison Drop and Other Retailers
Triggers are special automation functions that react to a certain event and perform an action. For example, they set a ...

Most customers find it more convenient to buy products via correspondence: they don’t need to be distracted from their work and look for a quiet place to talk. They can communicate with the manager on the go. For this reason, sales by phone are gradually fading into the background. And messengers ...

Advantages of the “Call Processing Scenario” in the virtual PBX toolkit :

1. Setting up incoming calls according to the employees' work schedule. This is an ideal option for companies with offices in different cities or a team of operators working in shifts.


2. Distribution of calls by groups ...