Recent Data Set

business software / enterprise software
Nowadays, corporate applications play a fundamental role in the functioning and development of organizations. They are essential tools that allow companies to remain competitive in their market.

These computer and technological programs offer solutions that ...

Software for remote support
Remote support software is a computer tool that is used to provide assistance to customers without having to share the same physical space.

In some cases, remote support software allows you to log into users' systems or devices and troubleshoot technical issues remotely ...

Tech companies have been cutting their budgets recently, but it's not all doom and gloom. See how AI is helping to reduce customer service costs and improve customer experience.


Woman standing at work station with leg stretched out behind back in yoga position, demonstrating flexibility and ...

customer service experience
The concept of customer service experience can be defined as the set of interactions that a person has with a company's support team. To better understand it, it is important to point out the difference between customer experience and customer service.

Customer ...

Sales Manager
A sales manager is a person who leads sales agents . His or her role is to supervise and coordinate the activities of the sales department to improve the performance of the salespeople and meet the objectives established by the company.

The Sales Manager's responsibilities include ...

CRM for social networks
Social media and sales go hand in hand. All you have to do is log on to Facebook or Instagram to see offers for products and services.

Consumers use these platforms to search for information and make purchases, so adopting a CRM for social networks can be the missing piece ...

Employee productivity in companies is closely related to their well-being, satisfaction and motivation. To ensure that employees feel valued, it is key to implement policies and practices that promote a positive work environment.

However, to evaluate the effectiveness of these initiatives, it is ...

challenges of implementing a crm strategy
If you own a small business that has gradually increased its sales and is thinking of expanding, but you have difficulties determining and controlling the productivity of your sales team, you need to adopt tools to solve this problem.

A CRM platform will ...

Learning how to price a product is critical to the financial health of your business.

If you set the value too low , you may find it difficult to cover costs and make a profit. If you set the value too high , you may scare away customers and face market instability.

After all, 6 out of 10 ...

expectations of people who buy your products or services throughout their journey.

However, in a market full of options and competitors, captivating customers with an excellent end-to-end experience has proven to be a real challenge.

To learn how to successfully overcome this and provide memorable ...